Intelligence/Complaints & Resolutions
COMPLAINTS & RESOLUTIONS

See Complaint Patterns, Not Just Individual Stories

Track complaint themes, open issues, resolution rates and response outcomes across prop firms so repeated problems are easier to distinguish from isolated reports.

Complaint records in period7
Open issues3
Resolved/closed4
Resolution rate57%
LIVE PFA DATA

Complaint and resolution monitor

Rank firms by most or least complaints, open issues, resolved cases, resolution rate or resolution speed. Set any number of days, weeks, months or years and open the gathered complaint list for a firm.

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Prop firmComplaintsOpenResolvedResolution rateAvg resolutionLatestComplaint listReview
Atlas Funded — Demo73457%3.0dAug 16, 2026View evidence View firm
PFA Test Firm000View evidence View firm
PFA Test000View evidence View firm
FTMO000View evidence View firm
Fundednext000View evidence View firm
FundedNext Futures000View evidence View firm
FTMO Futures000View evidence View firm
Prop firmKey signal
Atlas Funded — DemoComplaints7Open3
Resolved
4
Resolution rate
57%
Avg resolution
3.0d
Latest
Aug 16, 2026
Complaint list
View evidence
PFA Test FirmComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
PFA TestComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
FTMOComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
FundednextComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
FundedNext FuturesComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
FTMO FuturesComplaints0Open0
Resolved
0
Resolution rate
Avg resolution
Latest
Complaint list
View evidence
VIDEO EXPLAINER
HOW TO USE THIS PAGE

How to use Complaints & Resolutions

Learn how to compare complaint volume and resolution behavior, change the monitoring period and open gathered complaints instead of judging a firm from one story.

Add the explainer video URL in this page’s Elementor widget.
CONTEXT

Recent complaint activity

Recent reports are useful context, but patterns over time carry more weight than a single complaint.

Repeated themes

A repeated issue across independent reports deserves more attention than a one-off story.

Resolution behavior

How a firm responds and resolves issues is part of the signal.

Resolution time

Long-running unresolved complaints can be more informative than raw complaint count.

Evidence quality

Reported claims and verified evidence are deliberately not treated as the same thing.

METHODOLOGY

How PFA handles complaint data

PFA distinguishes reported complaints from verified evidence and records status changes when an issue is resolved. Complaint volume is interpreted alongside firm size, response behavior, resolution time and repeated issue types where the data supports it.

Read PFA Data Methodology
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